How do I fix a payment unsuccessful on Google Play? (2024)

How do I fix a payment unsuccessful on Google Play?

Check to find if your payment method is up to date. If it isn't, update it in the Payments center, then try your purchase again. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to find if there's a problem with your account.

Why does it say payment unsuccessful on Google Play?

Check to find if your payment method is up to date. If it isn't, update it in the Payments center, then try your purchase again. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to find if there's a problem with your account.

How do I fix Google Pay payment problem?

Check that your Google Pay account is active and has no issues. Check that you installed the new Google Pay app. Check that you turned on the “Help friends find and pay you” setting. If the recipient doesn't have the Google Pay app installed or the setting on, you can still send them money.

How do I reset my Google Play payment?

How to edit your payment method
  1. On your Android phone or tablet, open the Google Play app .
  2. At the top right, tap your Profile Icon.
  3. Tap Payments & subscriptions Payment methods More payment settings .
  4. If asked, sign in to Google Pay.
  5. Under the payment method you want to remove, tap Edit.
  6. Make your changes.
  7. Tap Update.

Why can't I pay for anything on Google Play?

Check whether the billing address for your payment method matches the address in your GPay settings. If they don't match, update your address in Google Pay and try the transaction again. Try again and use a Google Play gift card to complete the transaction.

Why is my card declining when I have money?

Besides fund insufficiency, here are some of the most common issues behind a card decline: There was a manual error. You've reached your daily purchase limit. Your debit card expired or is inactive.

How do I contact Google Play customer service?

Online Assistance and Customer Care.

To view your Google Play balance, visit To speak to customer care, call us at 1-855-466-4438.

Why Google Play is not working?

For Google Play Store to work properly, you must have a solid internet or mobile data connection. Try turning Airplane Mode on and off to help reset your connection. Disable and enable time and date settings. Your Android device uses the time and date while running Google Play.

Can I reset Google Play?

Clear cache and data: Go to Settings > Apps > Google Play Store > Storage. Tap "Clear cache" and then "Clear data". This will reset the Play Store to its default settings and remove any stored data or settings that might be causing the issue.

How do I update my payment on Google Play?

How to change your Google Play payment method
  1. On your computer, go to
  2. At the top right, click your Profile icon.
  3. Select Payments & Subscriptions Payment Methods. Edit payment methods.
  4. Under the payment method you want to edit, click Edit.
  5. Make your updates.
  6. Click Update.

What is the customer service number of Google Play card?

You can call our customer care number toll free at: 1-800-419-0157.

Why is Google Play giving me an error message?

Update your device's software. If your device is running an outdated version of Android, this could be causing the issue. To check for updates, open your device's Settings app, go to System, and then tap System update. Uninstall and reinstall the Google Play Store app.

Why is my Google Play card not working when I buy it?

Make sure you enter the code correctly. Don't use spaces or dashes when you enter the code, and check that you input the correct letters. If it still doesn't work, your gift card may not be activated. Gift cards bought at physical stores must be activated by the seller when they're purchased.

Why can't i make in app purchases on Google Play?

If you are still unable to make in-app purchases, please ensure you are logged into your correct Google account and have an up-to-date payment option registered with your account.

How do I stop my card from declining?

Here's a quick rundown on a few things worth doing to avoid an unnecessary decline:
  1. Stay below your credit limit. If you max out your credit card, any purchases you attempt to make with it will most likely be declined. ...
  2. Sign up for account alerts. ...
  3. Pay your balance on time. ...
  4. Notify your issuer of any travel plans.
Mar 17, 2022

What does it mean when a transaction is declined?

Declined (Card declined by issuer - contact card issuer to determine reason.) This usually happens due to one of two reasons: The customer's credit card issuing bank did not approve the transaction. This could be due to insufficient funds, frozen account status, invalid credit card number or expiration date, etc.

How do I know if my card is suspended?

Call Customer Service. The simplest way to clear up any question about whether your credit card is still active is to call the issuer and ask. Call the number on the back of your card to inquire about the status of your account.

What number is 1 855 492 5538?

You may obtain information about your Google Wallet Balance by calling 1-855-492-5538. This information, along with a sixty (60) day history of Card Account transactions, is also available online at

Can I chat with Google support?

You can contact them through chat, phone call, or email.

What number is 855 836 3987?

You are required to manage your account directly with Google. Open your subscription settings on your Android device to manage your account or you can contact Google Customer Support directly at 855-836-3987.

How do I get Google Play to work again?

Basic troubleshooting steps
  1. Check your Wi-Fi or mobile data connection.
  2. Check your storage space.
  3. Check for Android system updates.
  4. Close & reopen Google Play Store.
  5. Restart your device.

What has happened to Google Play?

The company has already done much to move away from Google Play Movies & TV. In 2022, it announced that Google TV would become the default destination for buying, renting and watching titles on Android mobile devices and tablets instead of Movies & TV in the Google Play app.

How do I fix Google Play on my Android?

Please note: steps and settings may vary depending on your Galaxy device and Android OS Version.
  1. Google Play Store isn't loading any updates. ...
  2. Check your internet connection. ...
  3. Restart your device. ...
  4. Clear the Play Store data. ...
  5. Clear Google Play Services cache. ...
  6. Reset the Download Manager. ...
  7. Check the date and time settings.

What happens if I clear Google Play Store?

Important: When you clear Google Play services data or storage, it may delete some information saved to your device, including travel cards, COVID cards and virtual payment cards saved to Google Pay.

How do I update Google Play something went wrong?

Another way to fix the 'Something Went Wrong' error in Play Store is to upgrade your device. Up-to-date Android systems often integrate fixes and improvements to deal with bugs or software glitches common to smartphones. One way to deal with app errors on Android is to close the app and reopen it.


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